Change "Support" page from yahoo groups to anything else. It's terrible.

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Change "Support" page from yahoo groups to anything else. It's terrible.

alienquake@rocketmail.com
Hi,

You should really switch to anything else that yahoo groups. It's terrible way for providing support. Site looks like 90's. It's very hard for not-native English speaker to understand what he must do and what he must click to get account/register etc.

Try to use for eg: http://getsatisfaction.com/ or setup simple board (phpbb3 is free) with some categories - it's one day work and the support can be much better.

Than you for you great software.

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Re: Change "Support" page from yahoo groups to anything else. It's terrible.

Prakash Nadar
I never had any problem registering / deregistering with this yahoo group.

Getsatisfaction, looks good too.

-prakash

From: "[hidden email]<mailto:[hidden email]>" <[hidden email]<mailto:[hidden email]>>
Reply-To: "[hidden email]<mailto:[hidden email]>" <[hidden email]<mailto:[hidden email]>>
Date: Wed, 20 Jul 2011 08:29:21 -0700
To: "[hidden email]<mailto:[hidden email]>" <[hidden email]<mailto:[hidden email]>>
Subject: [smartgit] Change "Support" page from yahoo groups to anything else. It's terrible.



Hi,

You should really switch to anything else that yahoo groups. It's terrible way for providing support. Site looks like 90's. It's very hard for not-native English speaker to understand what he must do and what he must click to get account/register etc.

Try to use for eg: http://getsatisfaction.com/ or setup simple board (phpbb3 is free) with some categories - it's one day work and the support can be much better.

Than you for you great software.





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